PARADE ART LLC — CLIENT TERMS & CONDITIONS
July 31, 2025

1. GENERAL TERMS

1.1 Acceptance of Terms

a.    These Terms and Conditions (“Agreement”) govern all purchases, commissions, and services provided by Parade Art LLC (“Parade”) to the Client. Client’s payment of the initial deposit, acceptance of a Parade invoice, or authorization for Parade to proceed constitutes acceptance of these Terms. A separate signature is not required unless otherwise specified.

1.2 Custom Nature of Orders

a.    All orders placed with Parade are custom and made to order. Production of any items shall not commence until receipt of the required initial deposit.

1.3 Scope of Work

  1. Specifications, sizing, artwork selections, framing details, installation scope, delivery dates, and any other key project information will be documented in project correspondence and client-approved proposals.

  2. Client’s payment of the initial deposit constitutes approval of the scope of work as defined.

1.4 Ownership of Artwork

a.    Upon full payment, Client shall receive ownership of the physical artwork. All intellectual property rights, including copyrights, remain with the individual artists.

2. PAYMENT TERMS

2.1 Deposit and Payment Schedule

  1. The following standard payment schedule applies:

  2. 50% deposit due to initiate production.

  3. On orders exceeding $25,000, a 75% progress payment shall be due prior to scheduled delivery / installation.

  4. Remaining 25% balance, including shipping, installation, and any other applicable charges, is due thirty (30) days after delivery.

  5. Certain artists or vendors may require alternative deposit structures based on specialty work or unique material costs. These variations will be documented in advance.

2.2 Late Payments

a.    Invoices unpaid beyond thirty (30) days of due date shall accrue a late payment charge of 1.5% per month (18% per annum) on any outstanding balance.

3. SPECIFICATIONS, SAMPLES & MODIFICATIONS

3.1 Specifications Confirmation

  1. Client is responsible for reviewing and confirming all specifications prior to production. Minor adjustments that are necessary for production, such as mat width adjustments or frame substitutions, may be made by Parade without further client approval if such adjustments are within a tolerance of three (3) inches in overall dimensions and do not materially affect the design intent.

  2. Any substantial changes that materially alter the agreed scope, specifications, or pricing will require client approval and may result in additional charges or revised timelines.

3.2 Samples

a.    Frame corner samples are provided free of charge. Most artwork including commissioned artwork is approved digitally via photographs. In some cases, printed artwork samples may be requested by Client for an additional fee. All shipping costs for mockups and samples will be billed actual.

 

4. DELIVERY, INSTALLATION & DELAYS

4.1 Billing for Delivery & Installation Services

a.        Delivery, installation, and storage services are billed based on actual costs at the conclusion of each project. While Parade makes every effort to provide accurate estimates during project budgeting, these costs can vary significantly due to external factors and market fluctuations.

4.2 Delivery Dates & Delays

b.    A target delivery date will be mutually determined at project start. Parade will make reasonable efforts to meet this date and communicate early and often about the status of production.

a.    If Client is not ready to accept delivery on the scheduled date, payment of the final balance will still be due based on the original production timeline. Storage fees may apply for any extended delays beyond thirty (30) days, which shall be invoiced at Parade’s then-current storage rates.

4.3 Installation Services

  1. Installation services are coordinated by Parade and executed by insured professional subcontractors.

  2. On-site installation supervision by Parade personnel is billed at $150/hour, plus travel and expenses, unless otherwise stated.

  3. When scheduling an installation, please visit www.paradeart.com/install to provide the required information and review our guidelines.

4.4 Cancellations and Rescheduling

  1. Installation appointments canceled or rescheduled with less than ten (10) business days’ notice may incur additional cancellation fees to cover subcontractor costs.

  2. Parade will complete a safety assessment upon arrival. If the site is deemed unsafe or unprepared, installation will be postponed, and additional charges may apply.

5. QUALITY ASSURANCE, WARRANTY & DAMAGE

5.1 Quality Assurance

  1. Parade holds its artists and vendors to a high standard of workmanship and precision.

  2. Client shall inspect all installed or delivered items promptly upon delivery. Any quality concerns or claims of damage must be reported to Parade within ten (10) business days following delivery or installation.

5.2 Warranty

  1. All artworks and framing provided by Parade are warranted against defects in workmanship and materials for one (1) year following delivery. This warranty excludes:

                        i.         Normal wear and tear.

                       ii.         Damage resulting from improper handling, misuse, or environmental conditions outside of Parade’s control.

                      iii.         Damage incurred during shipping (separate freight claims may apply).

  1. Parade’s sole obligation under this warranty shall be repair or replacement of defective items.

  2. Retrieval, shipping, delivery, and reinstallation of repaired or replacement items shall be at Client’s sole cost and responsibility. Parade will coordinate the services upon Client’s request and issue a separate invoice for any associated logistics or labor.

6. INTELLECTUAL PROPERTY & COPYRIGHT

6.1 Copyright Ownership

  1. All artwork remains the intellectual property of the artist. No rights to reproduction, modification, merchandising, or derivative works are conveyed through purchase.

  2. Client must display Artist’s signature and credit authorship.

  3. Work may not be altered without Artist’s consent.

  4. For more information, see Artists Rights Society (https://www.arsny.com/copyright-basics).

 

6.2 Use of Artwork in Photographs & Provision of Photographs to Parade & Artists

 

  1. The Artist retains all copyrights to their artwork but grants Parade, the Client, and any design consultants involved in the project a perpetual, royalty-free, non-exclusive license to photograph and reproduce images of the artwork in situ, for use in portfolios, marketing, and promotional materials related to the project in which the artwork is featured.

  2. In exchange for these rights, the Client agrees to provide Parade and the Artist with high-resolution images of the completed project that feature the artwork, and to ensure that any necessary usage rights are cleared with the photographer or copyright holder of those images so that they can be used by Parade and the Artist in portfolios, marking and promotional materials related to the project in which the artwork is featured.

7. LIMITATION OF LIABILITY

7.1 Limitation of Liability

  1. To the fullest extent permitted by law, Parade’s total cumulative liability to Client for any claim arising out of or related to this Agreement shall not exceed the total fees paid by Client to Parade under the applicable project.

  2. In no event shall Parade be liable for any incidental, indirect, consequential, special, punitive, or exemplary damages, including but not limited to lost profits or business interruption.

8. FORCE MAJEURE

9.1 Force Majeure

  1. Parade shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, weather, natural disasters, labor strikes, pandemics, transportation delays, supply chain disruptions, or governmental orders.

  2. In such events, Parade shall notify Client promptly and make reasonable efforts to minimize delays.

9. DISPUTE RESOLUTION

9.1 Mediation and Arbitration

  1. Any disputes arising out of or related to this Agreement shall first be submitted to non-binding mediation in Seattle, Washington.

  2. If mediation fails to resolve the dispute, the parties agree to binding arbitration in Seattle, Washington before a single arbitrator selected from JAMS or AAA, experienced in commercial contract law.

  3. Each party shall bear its own attorney’s fees, with shared responsibility for mediator or arbitrator costs.

10. ENTIRE AGREEMENT

10.1 Entire Agreement

a.    These Terms and Conditions, together with any applicable project proposals, purchase orders, or contracts, constitute the full and complete agreement between Parade and Client and supersede all prior oral or written understandings. Any amendments must be made in writing and signed by both parties.